Get AI summaries of any video or article — Sign up free
The Knowledge Process - A primer thumbnail

The Knowledge Process - A primer

5 min read

Based on Linking Your Thinking with Nick Milo's video on YouTube. If you like this content, support the original creators by watching, liking and subscribing to their content.

TL;DR

The highest leverage in knowledge work is the deliberate space between encountering information and expressing a response.

Briefing

In an era of information abundance, the biggest differentiator isn’t collecting more inputs—it’s creating a deliberate “space” between encountering something and responding to it. That gap, often skipped when people default to fast reaction, is where thinking happens and where real value gets generated. The core claim is that knowledge work should be redesigned around this middle moment rather than treated as a simple loop of input → processing → output.

The framework starts with a basic knowledge loop: information enters, people process it, they express it, and that expression feeds back into the next round of information. A second way to view the same cycle is the back-and-forth between encountering and expressing. Historically, for many people—like a 1500s farmer in rural France—daily life may have involved fewer opportunities to iterate on ideas. Today, though, many knowledge workers spend their time wrestling with concepts in a “knowledge creator economy,” where the volume of information is high and the old model of constant cycling isn’t enough.

A key reference point is a well-known idea: between stimulus (encountering) and response (expressing) there is a space. That space is always present, even in modern workflows. The practical implication is straightforward: people don’t have to be reactive. Instead, they can use the gap to think—organize information, generate ideas, and decide what to express. In the “PKM planet” diagram, the loop is drawn as a circle with encounter and expression on the outer edges, while the center is reserved for thinking. The instruction is explicit: don’t “cheat the middle.” Most value is created in that central thinking phase, with some additional value also occurring elsewhere, but the highest leverage is the deliberate pause.

From there, the framework is extended into a knowledge process with phases. Encounter something new, express yourself, and—crucially—use an “acting phase” in between where thinking and internal processing happen. A further phase exists as well, described as partly subconscious, but the immediate takeaway is that once the process is understood, it becomes easier to improve how knowledge is encoded and turned into output.

Ultimately, the goal is a sustainable loop that nurtures richer thinking over a lifetime. By generating space instead of racing from input to reaction, people can produce better expression, which then changes the kinds of encounters they get next—creating a positive feedback cycle rather than a frantic one. The message lands as an invitation: try building that middle space into everyday knowledge work and see whether it changes what you create and how you respond.

Cornell Notes

The framework centers on a simple but high-impact idea: between encountering information and expressing a response lies a “space” where thinking happens. In an age of information abundance, repeatedly cycling through input and output isn’t enough; value depends on using that gap intentionally. The “PKM planet” model places encounter and expression on the outside while reserving the middle for thinking, warning against skipping or rushing through it. Once the knowledge process is understood—especially the acting/thinking phase—people can improve how they encode information and turn it into meaningful output. Over time, better thinking leads to better expression, which reshapes future encounters and supports a sustainable, enriching loop.

Why does information abundance change what “good knowledge work” looks like?

When information is plentiful, the limiting factor shifts from access to inputs toward the quality of internal processing. A basic loop—information enters, gets processed, and is expressed—can become reactive if people rush from stimulus to response. The framework argues that modern knowledge creators need more than a cycle; they need a deliberate pause that turns raw inputs into ideas and organized understanding.

What does “don’t cheat the middle” mean in the PKM planet model?

The PKM planet diagram places “thinking” in the center of the loop, with “collect knowledge / write / package / share” and “encounter / express” around the edges. “Cheating the middle” means skipping the thinking phase—going straight from encountering something to expressing it. The claim is that the highest value is created in that central thinking moment, so the workflow should protect it rather than compress it away.

How does the stimulus–response “space” relate to avoiding reactivity?

The framework uses a famous idea: between stimulus (encountering) and response (expressing) there is a space. That space is always available, even in fast-moving environments. Using it means people can pause to think, organize information, and generate ideas instead of defaulting to immediate reaction. The result is less “rat race” behavior and more intentional knowledge creation.

What are the two ways the knowledge loop is described?

One description is a feedback loop: information flows to people, they process it, they express it, and that expression informs the next round of information. Another description is a back-and-forth loop: encounter, express, encounter, express. Both point to the same structure, but the framework adds that the crucial difference in modern work is how the middle—thinking—gets handled between the two outer actions.

What is the role of the “acting phase” in the knowledge process?

After encountering something and before expressing it, the process includes an acting phase that guides how information is encoded and processed, partly in subconscious ways. The key practical message is that thinking isn’t just a vague mental activity; it’s treated as a distinct phase in the knowledge process. Understanding that phase helps people improve how they transform inputs into outputs.

How does better thinking lead to a “positive, nurturing” loop over time?

The framework predicts a chain reaction: creating space for thinking improves organization and idea generation, which improves expression. Better expression then changes the types of encounters that come next, leading to richer thinking in subsequent cycles. Instead of a frantic input-output treadmill, the loop becomes sustainable and self-reinforcing.

Review Questions

  1. How would you redesign a typical knowledge workflow to ensure the “thinking space” isn’t skipped?
  2. What practical signs would show that someone is “cheating the middle” in their knowledge process?
  3. In what ways could improved expression change the future inputs (encounters) a person receives?

Key Points

  1. 1

    The highest leverage in knowledge work is the deliberate space between encountering information and expressing a response.

  2. 2

    Information abundance makes reactivity more tempting, but it also makes thinking quality the main differentiator.

  3. 3

    The PKM planet model places thinking in the center of the loop; protecting that middle phase is essential for creating value.

  4. 4

    A stimulus–response gap exists in everyday life, and using it helps people avoid default reactive behavior.

  5. 5

    A knowledge process can be treated as phases: encounter, a thinking/acting phase in between, then expression.

  6. 6

    Better thinking improves expression, which then reshapes future encounters and supports a sustainable feedback loop.

Highlights

The framework argues that the real value isn’t in cycling inputs and outputs—it’s in the pause where thinking happens.
“Don’t cheat the middle” is a direct warning against rushing from encounter to expression without processing.
The stimulus–response “space” is presented as always available, offering a way out of reactive “rat race” behavior.
The PKM planet diagram centers thinking as the core engine of knowledge creation, with encounter and expression on the edges.

Topics

  • Knowledge Process
  • PKM Planet
  • Stimulus Response Space
  • Information Abundance
  • Thinking Phase

Mentioned